Ordering
Information
We would be pleased to receive your order by mail, telefax or
e-mail 24 hours a day, 7 days a week.
Please indicate in your order the following informations:
1. Name of person ordering and telefax number.
2. Purchase order number.
3. Product description, catalogue number and quantity.
4. Shipping address.
5. Billing address.
Because of the reliability
of fax transmission no confirmation of order is normally sent.
Payment
Terms of payment
are net thirty (30) days from the date of shipment.
Payment can be done either by:
Europe: bank transfer to: "Union Bank of Switzerland",
Largo Elvezia 2, CH-6500 Bellinzona (Switzerland). Account No: 234-J2922993.1,
in the name of SWant, CH-6501 Bellinzona.
Oversea: cheque issued in the name of Swant, CH-6501 Bellinzona
(Switzerland).
Shipping
In most cases, orders will be shipped the day they are received, monday
through friday, by Registered Priority Air Mail with return receipt. Shipping
charges are prepaid from Bellinzona (Switzerland) and added to the invoice.
Prices
and terms
All prices are quoted in US-dollars ($). Prices are subject to change
without notice.
Returns
Please send a Fax or an e-mail if there are any problems or questions
concerning an order. No returns will be accepted without prior authorization.
Product
use
The products listed in this catalogue are for research use only. These
products are not to be used for clinical, drug or therapeutic applications.
Customer
service
If you have any questions about product specifications, use, storage and
delivery or other technical and scientific questions, please feel free
to FAX or E-MAIL us. We will be happy to help you with your inquiries.
Guarantee
We guarantee the quality of all items listed in this catalogue. We will
replace free of charge any product that does not meet your satisfaction.
This warranty is exclusive and SWant makes no other warranty, expressed
or implied, including any implied warranty of fitness for any particular
purpose. SWant shall not be liable for any incidental, consequential or
contingent damages. |